ReStore FAQ

What is a Habitat ReStore?

  • A Habitat ReStore accepts new and used building materials, furniture, appliances and home goods from individuals, retailers, businesses and contractors. These good quality items are sold to the general public at a fraction of retail prices, with all proceeds going to Habitat for Humanity.

Is the ReStore open to the public?

  • YES! Anyone and everyone can donate and shop at the ReStores! The ReStores are open from 8:30 a.m. -5:00 p.m. Tuesday-Saturday.

How often does the ReStore get new materials?

  • Daily! We receive donations every day that we are open.

How are items priced at the ReStore?

  • Pricing in the ReStore varies based on the items condition. New items are priced at significant discount off of the suggested retail value, while used items are priced accordingly based on condition.

Can we negotiate prices with the ReStore ?

  • No.  Our ReStore does not negotiate on prices with customers.  Items that have been on the shelves for a certain period of time may be reduced in price by ReStore staff, but please remember, the proceeds from our store go directly to Habitat for Humanity and this is not a flea market.

Do you use the donated materials to build Habitat Homes?

  • No. The materials are sold in the Habitat ReStore, with the proceeds of the store going to Habitat for Humanity to help build homes.

How do I donate?

  • When you have items to donate to the ReStore, call us at 225-315-0127 and let us know what you have – we will tell you if we are able to accept them or not.  You can then bring your donated materials to the ReStore.

Are there items you won’t accept?

  • Yes. The ReStore does not accept the following items: Updated 01/03/2017
    • Bedding materials (sheets, pillows, comforters, etc.)
    • Clothing
    • Hazardous chemicals (pesticides, hazardous materials, unmarked containers, etc.
    • Guns, ammunition, and other weapons
    • Infant & toddler items (cribs, strollers, car seats, etc.)
    • Mattresses/ Box springs
    • Office copy machines
    • Outdoor play equipment
    • Safety equipment (bike/ motorcycle helmets, elbow/knee pads, etc.)
    • Tube televisions
    • Unframed glass & mirrors
    • Used carpeting
    • Vertical blinds
    • Used vehicle tires
    • All wood must be at least 6 feet in length and have no nails
    • Flooring must be a minimum of 100 square feet
    • Drywall, OSB and plywood must be a minimum of 1/2 sheet
    • Patio doors must include frame
    • Electronic items must be in working order

Do you pick up items?

  • Yes. Please call 225-315-0127 to schedule a pick-up.

Do I get a tax receipt for donating?

  • Yes!  Habitat ReStore is part of Habitat for Humanity of Greater Baton Rouge, a 501(c) 3 not-for-profit organization. All donations can receive a potential tax deduction.

Can the ReStore put a value on the items I donate?

  • No. We cannot place a value on any donations for tax purposes. This is the responsibility of the donor.

Does the ReStore take returns?

  • Returns are subject to the following guidelines:
    • An original receipt, dated within 30 days of the return date is required for all returns. No exceptions.
    • The returned items are in the same condition as purchased, with original tags intact.
    • Large appliances must be returned with information card provided at time of purchase.
  • The following items are exempt from the return policy and are classified as non-returnable:
    • Bedding and pillows
    • Books and magazines
    • Silent auction items
    • Any item sold “as is”
  • The ReStore reserves the right to refuse any return deemed unacceptable or refuse excessive returns. ReStore staff has the right to inspect all returned items prior to issuing a refund. Refunds are issued in the original payment type. Cash purchases over $100 are subject to refund by check issued from our corporate office within 14 business days.

Are all ReStores the same?

  • No. Each ReStore is individually operated by the Habitat for Humanity affiliate office in that area. This means they do not all carry the same items, prices, policies, hours, etc.

How do things get done at the ReStore?

  • Volunteers, partnering with our staff, play a vital role in cashiering, donation intake, donation pick-ups, stocking shelves, pricing items, assisting customers, office work, cleaning and so much more!  We simply could not survive without the dedication and commitment of our volunteers.

How do I volunteer?

  • Please call (225) 927-6651 and speak with the volunteer coordinator about opportunities to volunteer.